Ordering Methods
However you want to order, we're here to help
Large Orders
We have a dedicated Quotation Team who can help save you money through negotiating discount if you have a bill of materials.
Extended Range
Even if we don't stock it, we'll do our best to source it for you.
Forward Orders
We can deliver your orders exactly when you need them
Production Packaging
We offer flexible quantities direct from stock.
Quotes Online
You can – and it will save you time and money
eProcurement
RS eSolutions allow you to connect to our web catalogue reaching out to 500,000 products with rich product information. You will be able to take control and cut costs with our service.
Delivery Methods
Same day dispatch delivery or specific when you want it
Parcel Tracking
On My Account you can track its progress 24/7
My Account
Just register online for My Account
Account Opening
It's easy – just follow the links
Invoice
Here’s how we can help
Technical Help
We've got all the information, support and advice you need.
DesignSpark
Online community of technical experts and free design tools
Catalogue Request
Request a catalogue
Product Returns
What is it?
At RS we want you to be entirely happy and satisfied with everything you buy from us. That's why we offer our returns guarantee.
** RS reserves the right to apply a handling charge of 20% of invoice value or S$10 whichever is higher**
- Log in
- Go to my account
- Select the relevant order from your order history
- Choose the product you wish to return from the list by clicking the ‘Return a product’ button.
Where do I send the items I want to return?
Please make sure the items are replaced in their original packaging and then packed securely and clearly labelled.
For terms and conditions, please see Section 12 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).
If you need to return an item now
Log in to My Account
Or phone us on +65 6865 3433
*Restrictions may apply
