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      Ordering Methods

      However you want to order, we're here to help 

      Large Orders

      We have a dedicated Quotation Team who can help save you money through negotiating discount if you have a bill of materials.

      Extended Range

      Even if we don't stock it, we'll do our best to source it for you.

      Forward Orders

      We can deliver your orders exactly when you need them

      Production Packaging

      We offer flexible quantities direct from stock.

      Quotes Online

      You can – and it will save you time and money

      eProcurement

      RS eSolutions allow you to connect to our web catalogue reaching out to 500,000 products with rich product information. You will be able to take control and cut costs with our service.

      Delivery Methods

      Same day dispatch delivery or specific when you want it

      Parcel Tracking

      On My Account you can track its progress 24/7

      Product Returns

      Just send it back to us within 30 days

      My Account

      Just register online for My Account

      Account Opening

      It's easy – just follow the links

      Invoice

      Here’s how we can help

      Technical Help

      We've got all the information, support and advice you need.

      DesignSpark

      Online community of technical experts and free design tools

      Catalogue Request

      Request a catalogue

      Product Returns

      Product Returns

      Just send it back to us within 30 days

      What is it?

      At RS we want you to be entirely happy and satisfied with everything you buy from us. That's why we offer our returns guarantee.

      If you're unhappy with your purchase for any reason, you can return it to us, in its original condition and packaging, within 30 days* of the invoice date and we'll replace it or credit your account.

      What do I need to do?

      • Log in
      • Go to my account
      • Select the relevant order from your order history
      • Choose the product you wish to return from the list by clicking the ‘Return a product’ button.

       

      Where do I send the items I want to return?

      Please make sure the items are replaced in their original packaging and then packed securely and clearly labelled.

      For terms and conditions, please see Section 12 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).

       

      If you need to return an item now

      Log in to My Account

      Or phone us on +65 6865 3433

      *Restrictions may apply

      © RS Components Pte Ltd Robinson Road, PO Box 1582, Singapore 903132
      RS Web Helpline: +65 6865 3400 or email:Quote.sg@rs-components.com (9am-6pm Monday-Friday)